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University Email

See the following page for up-to-date information on email: Email

ETAL ID: Special Needs Accounts
The ETAL ID is a non-standard email and internet account for the following purposes:

  • Departmental needs such as departmental email addresses, calendaring and document sharing
  • Research collaboration
  • Project collaboration
  • URI organizations or student organizations (require a faculty/staff sponsor)

For more information on ETAL IDs and to request an account, go to the online ETAL ID Information and Request Form Web page.

Student Email:

All students are given a account, which is created upon payment of deposit and once a student is registered for classes. The address is in the form of the user's e-campus username followed by


Changing Your Google Apps for Education Account Password

If you wish to change your Google Apps for Education account password and know the current password, follow these directions:

  1. Open your Google Account
  2. Pull down the Settings menu at the far right (the icon looks like a gear)
  3. Select Settings
  4. Choose the Accounts and Import tab.
  5. In the list of options, choose "Google Account settings" at the top. This will open a new page
  6. Scroll down to "Password." Click on the date listed as the last time it was updated.
  7. This will open a new page, where you will be asked to put in your current password and then your new choice for a password.

Changing your password

If you wish to change your current password, log in to the account and click: Settings > Accounts > Google Account settings > Security > Change password. You will then be prompted to enter your User ID, Current Password, New Password and Confirm New Password. (You will have to type your new password twice in order to ensure that no mistakes were made.)

Forgotten Password

Call the Help Desk to have the passwords for the following accounts reset:

    • (Google Apps for Education accounts for Faculty & Staff)
    • (Student Google accounts)

If you forgot your password, fill out the Password Change Request


If you do not know the password for your Google Apps for Education account, please call the Help Desk at 874-4357.

If you do not know the password for your account, please call the Help Desk at 874-4357.
  • Passwords for etal will be chosen upon application for the account.

To apply for an etal account, please fill out an online ETAL ID Form.

Spam & Abuse

Unfortunately, universities and other educational facilites are commonly the targets of many kinds of scams. For more information, please refer to these articles: Email Abuse, Spam Abuse


Not all URI email addresses can be forwarded.

  • URI Google accounts (faculty and staff addresses) cannot be forwarded because these accounts must be FERPA compliant and FERPA compliance cannot be guaranteed outside the Google Apps for Education domain.
  • Etal accounts can be forwarded to URI or non-URI accounts.
  • Student accounts can be forwarded via Settings > Forwarding and POP/IMAP > 'Add a forwarding address'.

Unsolicited Bulk Email

Google Apps for Education provides an aggressive filtering option for unsolicited bulk email, such as mail from advertisers and non-subscribed mailing lists. Users of the (student) and (faculty and staff) account should occasionally check their spam folders to ensure that no URI correspondence has been trapped by the Google spam filter.

Client Filtering Options

The Google Mail web interface and most other email clients (Microsoft Outlook, Apple Mail) are robust enough to include their own form of email filtering based on rules. These filters commonly can perform actions on email based on predefined rules. For more information, please refer to the Email Filters article.

Email Clients

Web-based Clients

The University of Rhode Island provides Google Apps for Education for campus community email processing.

Windows-based Clients

Outlook 2007, Outlook Express, Windows Mail,

Mac-based Clients

Mac Mail

Email client server settings

On Campus


  • Incoming mail server:
  • or for imap:
  • Outgoing(smtp) mail server:

  • Incoming mail server:
  • Outgoing(smtp) mail server:

  • Incoming mail server:
  • Outgoing(smtp) mail server:

Off Campus

If you are trying to access your email from off campus, the outgoing(smtp) server should be changed to the smtp server of the carrier. Common internet providers in the URI area are Verizon and Cox.

  • Cox outgoing:
  • Verizon outgoing:
    • NOTE: Verizon's outgoing mail server requires authentication. You must authenticate with the username and password to the email account granted to all recipients of Verizon's internet service. This email address is If you do not know what your username and password is for that account, you must contact Verizon's technical support staff to retrieve it. Also, port 465 for outgoing mail, and make sure "This server requires a secure connection (SSL)" is checked.

General Issues

Reverse DNS Lookup
Reverse DNS Lookup

Related Links:
POP3 / SMTP Resources