Viruses

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Poke.png Malware

This page is part of a category. To see more pages like this, go to the Malware index.

A virus is a self-replicating program that spreads by inserting copies of itself into other executable code or documents. Many viruses take advantage of network services such as the internet, e-mail, and file sharing systems to spread.

Common Signs of Infection

  • Computer has a 169.x.x.x IP address while another computer using the same port obtains a valid 131.x.x.x IP address.
  • Computer and applications are unusually slow and/or unresponsive to user input.
  • Browser homepage has changed by itself, browser has unfamiliar toolbars.
  • Applications perform tasks without user input or interaction.
  • Unfamiliar, new programs appear.

Virus Removal

Virus removal should always be done from safe mode. While a virus is in memory, it is sometimes impossible to remove. Booting to safe mode ensures that the virus will not be in memory when you attempt to remove it.

Antivirus Software

Before attempting to remove a virus manually or seek further help, your first step should be to run a scan with Antivirus Software.

Autoruns

Using a utility such as Microsoft Autoruns or the Microsoft Configuration utility, remove any unusual startup processes, services, shell extensions, et cetera.

Add/Remove Programs

For Windows Vista & Windows 7:

  • Select the "Programs and Features" icon.
  • Select odd or unfamiliar programs and uninstall them.

Call The Help Desk

If you are unable to remove the infection yourself, call the Help Desk (401-874-HELP). The Help Desk will be happy to assist you with virus removal.

See Also

External Links