Safe Connect/Troubleshooting/Authentication

From ITS Wiki - Information Technology Services - University of Rhode Island

Jump to: navigation, search

If you are having problems authenticating, make sure you are using the correct login credientails: your e-Campus username and mail.uri.edu password.

  • If you do not know your e-Campus username, please see URI e-Campus Forgot My User ID.
  • If you are unsure of your password, please call the URI Help Desk at 401-874-4357. If the default password works, you should immediately change it to something more secure.
    • If you are still having trouble, call the Help Desk (874-HELP). If you do not have an e-Campus username, you can request a Guest Access Account.