Job Descriptions

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Position Descriptions

Lab Monitor
Supervise an on-campus computer lab. Tasks include helping users with the Pay for Print system and refilling printers with paper.

Classroom Media Assistance
Providing technical support to faculty members using classrooms with media racks, as well as faculty that borrow equipment.

Help Desk
Providing technical support to the URI community. Support includes Microsoft Office, McAfee Antivirus, Sakai, Browser Support, Windows, Macintosh, Linux, Network Connection, URI e-mail, and e-Campus. Help desk employees provide support over the phone, in person and through instant messaging. Requires regular training in URI service and technological advancements. Also provides directory assistance for users calling URI’s main line, 874-1000.