Diagnostic/Virus Clinic Appointments

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How to Schedule

1. Call the Help Desk at (401)874-HELP (4357).
2. Request a virus clinic or diagnostic appointment.
3. Please back up all data before scheduling an appointment.

Semester Hours

Virus Clinic

Mon - Thu: 6-9pm (3 appointments)
Saturday: 11-2pm (2 appointments)
Sunday: 2-5pm (2 appointments)


Monday: 3pm, 4pm & 5pm (1 appointment each hour)
Tuesday: 3pm, 4pm, & 5pm (1 appointment each hour)
Wednesday: 3pm, 4pm & 5pm (1 appointment each hour)
Thursday: 3pm, 4pm, & 5pm (1 appointment each hour)

Note: If you are scheduled for 6-9pm, please arrive at 6pm, no later. If you fail to show up twice your appointment will be canceled.

Sunmmer/Vacation Hours

Virus Clinic

By Appointment only. Please call the Help Desk for an appointment.

Users MUST Bring In The Following

  • Software keys for any paid software.
  • Peripheral cords for desktop machines if they do not use standard adapters.
  • Power cords for laptop machines
  • Operating System CD's
  • Driver CD's


  • Bring a book or other item to stay occupied. Clinics often take between one and three hours. Users may not leave their computers during a clinic.
  • There is a limit of three virus clinic appointments per evening. Therefore, you may have to schedule a clinic at a later date.
  • Virus clinics are quickly booked for weeks at a time during the start of the fall semester.